Payments · No jargon

Care shouldn't be a financial guessing game.

There's more than one way to pay for care, and you may be entitled to help you don't know about yet. Here's a plain-English look at the main routes, and how we take payment if you're funding your own care.

Ways your care could be funded

Most families use one of these routes, or a mix of them. If you're not sure which applies to you, we're happy to talk it through.

NHS Continuing Healthcare

If your health needs are long-term or complex, the NHS may fund your care in full. A team of professionals looks at the support you need, how significant it is, and the risks involved without it — the assessment is about your health, not your finances. You can read more about NHS Continuing Healthcare on the NHS website.

Direct Payments from the council

Direct Payments are one of the more flexible ways to manage social care funding. Anyone can ask the council for a needs assessment, and if they agree you need support, a financial assessment follows to work out what they'll contribute and what, if anything, you'll need to pay yourself. From there, you can arrange your own care package — with us, for example — or ask the council to arrange it for you. In our area, this is handled by Kent County Council.

Attendance Allowance

If a disability means you need someone to help look after you, Attendance Allowance can help with the extra cost that comes with that. It isn't means-tested, and it doesn't matter if you're still working. Full details are available on GOV.UK's Attendance Allowance page.

Paying privately

Plenty of our clients fund their own care directly, and we try to keep that side of things simple. We accept payment by cheque, standing order or bank transfer — whatever's easiest for you.

Still not sure what applies to you?

Tell us a bit about your situation and we'll help you figure out the right route.

Contact us